Terms and Conditions

   HAROLD CLARKE Designs Inc 

TERMS AND CONDITIONS OF SALE 

GENERAL 

In these conditions Harold Clarke Designs Inc is called the company and any individual firm company or other party with whom the Company contracts is called the Client. The goods mean the goods which shall be the subject of the Contract between the Company and the Client. The Price means the prices specified in the Company's quotation acknowledgement, invoice or other communication and agreed. In the event that no Contract for the sale of the goods is entered but the Company delivers the goods to another person these Conditions shall apply with such modifications as shall be necessary to give effect to the arrangement and in particular, but without prejudice to the generality of the foregoing the person to whom the goods are delivered shall in these conditions be referred to as the Client. Any contract for the sale of goods howsoever made between the Company and the Client hereinafter called the Contract shall incorporate and be subject to these Conditions. The only terms of the Contract shall be those contained expressly or by reference in the Company's acceptance of order form and any representation or warranty written or oral made or given prior to the Contract is hereby expressly excluded. In the event of the Client seeking to incorporate special conditions into the Contract such special conditions shall not apply unless they are accepted and agreed in writing and signed by a director of the Company. The policies of the Company have been designed to insure that contractual relationships remain pleasant, to insure the company is compensated for services rendered and ultimately to provide complete satisfaction for each client. 

THE PROCESS- Please be advised that the couture process is very labor intensive and specialized. We work with our clients step by step towards complete customer satisfaction. Our clients must be thoroughly measured and are required to be available for multiple fittings as requested by the design team depending on the complexity of the design. There are four phases of production; Consultation, Muslin, Fabric, and Finishing. The Client is required to attend 4 to 8 appointments, rarely more if requested by the design team. Once you determine the design elements (fabric, color, trim) we assume no responsibility for dye lot, fabric texture, or fabric weight variations. 

COMMUNICATION - Company agrees to be prompt with replies, and to answer any questions or concerns with courtesy. The client agrees to communicate any questions or concerns in a timely manner throughout the design and construction process. Client agrees to read the design specifications and inform the Company of any discrepancies between their wishes and the established design specifications. The Client agrees to review the Design Specifications at the end of the consultation, muslin and fabric phase of production. The design team will review the Design Specifications and inspect the completed garment at the end of the finishing phase, prior to its release. These steps are required in order to guarantee complete satisfaction. 

PAYMENT - A non-refundable 50% deposit is required before measurements are taken for all customizations and must be paid in full upon completion or at least two weeks before the scheduled date of delivery. All bridesmaids in a party must place a non-refundable 50% deposit before measurements are taken and must be paid in full before the fabric is cut. All ready to fit sample designs, ready to wear designs, and orders based on size from current collections must be paid in full at the time the order is placed. Final payments made less than two weeks before pick up or delivery must be paid with certified funds. Any project not paid in full within 7 days of the given wear date will be considered abandoned and will become the sole property of Harold Clarke Designs Inc. The garment will be sold to reclaim labor costs. Client agrees to pay in full the total of all outstanding balances before merchandise is shipped. Payment in full will be secured and confirmed before the shipment of any item. Any delayed or late payments will delay the agreed upon delivery date. 

PRICING - Company reserves the right to impose a minimum order charge. Unless otherwise provided in the contract, the price of goods shall be those ruling at date of receipt of order or if pursuant to a valid quotation the price stated on the quotation. The pricing is exclusive of tax, duty tariff or charge arising in the United States or elsewhere. Unless otherwise stated all prices are ex-factory and are exclusive of delivery, packaging and insurance charges. ADDITIONAL CHARGES 

SWATCH FEE - We provide our clients with industry standard fabric swatches in order to make decisions regarding fabric and color. If the client requests larger swatches a swatch fee ($100 minimum) depending upon the fabric and swatch size will be charged to the client. 

FOUNDATION - Foundation such as Petticoats or long line brassieres may be necessary depending upon the design. These items are available for purchase or are special ordered and are not included in the price of your design. ALTERATIONS - Orders based on size are placed to accommodate the largest measurement, and may need to be altered to ensure optimal fit to an individual wearer. Alteration charges are not included in the purchase of orders based on size, sample designs, or ready to wear collections. 

SPECIAL SERVICES - On the day of the event, should you need this service, there is an additional charge of $150 to $300 (depending upon the complexity of the design] for members of the design team to steam and hand deliver the design. For complete dressing services, which includes hand delivery, steaming of the design and dressing a client on the day of the event there is a charge of $500.

IMPORTS------All imported dresses must be paid in full before we bring the gowns in .